Reporting bugs
If you're experiencing a problem with MatterCliff Version 1.0, please send
us a bug report by e-mail (crealp@crealp.ch).
Periodically we will post notices regarding bugs reported by our customers
on the Crealp web pages.
Please be as specific as possible when describing the problem.
If possible, try to give the following information:
- Name, E-mail
- What operating system are you using?
- A brief description of the problem (example: "InfoBox does not save the
current file")
- If the problem is reproducible, please list the steps required to cause
it (example: "1. Create a new file. 2. Insert some data ...")
- If the problem is not reproducible (only happened once, or occasionally
for no apparent reason), please describe the circumstances in which it occurred
and the symptoms observed (note: it is much harder for us to fix non-reproducible
bugs)
- If the problem causes any error messages to appear, please write down the
exact text displayed
We may need to contact you for more information, such as if we have trouble
reproducing the problem you describe.
Thank you for your cooperation !